When you purchase any products or services from the WinWellness website, you can expect to receive the products or services at your desired address as per the following terms and conditions.
The products or services that you have purchased from the WinWellness website must be fully paid for. No dispatches will take place whatsoever in the event of credit payment, partial payment, or non-payment if any.
• First Purchase is free subject to no free products being included. • Purchase below 2500/- shipping charges is applicable. • Courier charges are non-refundable. • Any kind of gift/reward shipping charges is applicable. • Free Products up to MRP Rs.5000 shipping charges is Rs.300/- • Free Products up to MRP Rs.15000 shipping charges is Rs.800/- • Free Products up to MRP Rs.25000 shipping charges is Rs.1200/- • Free Products up to MRP Rs.40000 shipping charges is Rs.2500/-
We dispatch the products and services on all weekdays (Monday to Saturday) excluding Sundays and public holidays. To ensure that your order reaches you in the fastest time and in good condition We partner with tursted carriers to ensure relaible delivery of your order.
WinWellness delivers the products and/or services purchased by you free of cost, as per its existing delivery policy.Kindly read WinWellness News to understand the specific procedure of how this facility could be availed. However, WinWellness reserves the right to change and modify its ‘free shipping policy’ anytime in the future without advance notice and levy appropriate. shipping charges as determined by it from time to time, which shall be intimated on the website & in ‘WinWellness News.
We make our best efforts to ship each product of your order within a maximum of 24 working hours from our end and provide a docket number in the Winwellness Independent Distributor We aim to ship your order within 24 working hours and provide tracking details. Occasionally, delays up to 15 working days may occur due to unexpected dalay from third-party. If we can't ship within 30 days, we'll notify you and offer options to wait or receive a refund for the unshipped items.
If you believe that the product is not in good condition or if the packaging is tampered with or damaged,before accepting delivery of the goods,please refuse to take delivery of the package and inform winwellness support team. We shall make our best efforts to ensure that a replacement, if eligible, is made to you at the earliest. WinWellness customer redressal committee reserves the right to deny any refund or replacement unless fully satisfied with seeking a refund, as per our return and refund policy. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. All return expenses have to be borne by the customer.